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The National Kinship Care Advice Service

Citizens Advice Scotland are very pleased to have been asked by the Scottish Government to continue to deliver the National Kinship Care Advice Service. The Service will be delivered across Scotland, with advice and information available from every Citizens Advice Bureau, supported by four Regional Officers delivering specialist advice to address more complex circumstances. Advice and information will also be available from the Kinship Care Helpline (0808 800 0006), which is available from 9am to 5pm Monday to Friday, and through the Citizens Advice Scotland website (www.cas.org.uk) and the dedicated National Kinship Care Advice Service website (www.kinshipcarescotland.org.uk).

The service will continue to provide second tier support to Citizens Advice Bureaux across Scotland, and also advice and information directly to kinship carers around the legal and financial aspects of kinship care, and an information and training service to local authorities and other stakeholder agencies. In addition, the service will offer:

  • a listening ear, advice, information and signposting for kinship carers, around the emotional and practical elements of their role
  • workshops, information leaflets and newsletters for kinship carers and for the young people in their care, which will respond to the issues which they have highlighted as important to them

Citizens Advice Scotland is also delighted to be working with Mentor UK as partners in the delivery of the service, and to support the Mentor UK Kinship Care Guide and National Kinship Care Website, and also to be working with the Child Poverty Action Group who will continue to provide expert help, training and reference materials for the CAB service.

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